Contact
Silky Bag Supplies
Box 205, 3980 CE Bunnik
Telephone number: 06 40 42 90 69
Email address: info@silkybagsupplies.nl
Chamber of Commerce number: 76488020
VAT number: NL003088500B87
Complaints handling
If you have a complaint about our products and/or services we would like to help you further and offer a solution. You can email your complaint to: info@silkybagsupplies.nl
We will review the complaint and try to resolve the complaint to every satisfaction. After receiving your complaint, you will receive a confirmation from us. We will answer your complaint within 14 days of receipt, if we need more time we will inform you. If you do not appreciate this, you can always contact the department of the Stichting Webshop Keurmerk to which we are affiliated.
From February 15th, 2016 it is also possible for consumers in the EU to register complaints through the ODR platform of the European Commission. This ODR platform can be found at (http://ec.europa.eu/odr). If the complaint is not yet being dealt with elsewhere, you are free to file the complaint through the platform of the European Union.